Jan Brand Counselling:- jbc_page_flower.png

Helping to Understand the Past
Finding the way Forward

nationalcounsellingsociety.org - National Counselling Society and use the AVR logos


Questions and Answers:

  • How do I know that you are qualified?

I can be found on the register of the National Counselling Society (NCS), where I hold an Accredited Membership.  I am also in a number of directories.  All have verified my qualifications.

  • What happens if I need to cancel an appointment?

Please call me to let me know if you can't make an appointment, and if you wish, I will re-schedule the appointment. Appointments cancelled with less than 24 hours notice may be charged for, as will appointments missed without notice

  • What should I look for in a coach or counsellor?

Rapport.  Remember we will be working closely and you will need to be open and honest with me.  I will be your partner in the process, your agenda will be my agenda.

  • Can I talk about anything in the counselling or coaching session?

Yes. Counselling and coaching are non-judgemental and it is up to you what you wish to tell me. I will not put pressure on you to go into things you do not wish to discuss. We will progress at a pace that you feel happy with.

  • How often do I attend and how many sessions will I need?

Most clients have weekly appointments as this leaves time to think things through without losing the continuity. Sometimes the appointments are spaced out further, either fortnightly or monthly.  The number of sessions varies, some people only need one or two, while others need longer. We can either decide on a set number of sessions or can agree to review as we progress.

  • What is meant by 'confidentiality'?

Anything we discuss during our sessions remains between us, I will not disclose any information to third parties without your consent. I have supervision where some of the content of sessions with my clients is discussed but your identity will never be revealed. My supervisor is also bound by confidentiality.

However, if I feel that you are at risk of harming yourself or others, I might feel unable to hold the confidentiality. If that should happen I would discuss any course of action with you before I carried it out.